At Lifeline Family Hospital, we are committed to protecting the privacy, confidentiality, and security of your personal and medical information. This Privacy Policy explains how we collect, use, store, and protect information provided by patients, families, and visitors through our services and website.
We may collect the following information when you register or seek care with us:
Personal details such as name, age, gender, contact number, and address
- Family member details for registration under the Lifeline Family Hospital Card
- Medical information required for emergency care, diagnosis, or treatment
- Information shared during inquiries, appointments, or emergency visits
- Website usage data for improving our services and user experience
Your information is used strictly for healthcare and operational purposes, including:
- Providing timely and appropriate emergency medical care
- Maintaining medical records and ensuring continuity of care
- Communicating important information related to services or care
- Improving hospital services, safety, and patient experience
- Meeting legal, regulatory, and clinical requirements
- We do not sell, rent, or trade your personal or medical information.
All medical records and patient information are handled with strict confidentiality. Access is limited only to authorized healthcare professionals and hospital staff involved in patient care or hospital operations.
Your information may be shared only when:
- Required for medical treatment or patient safety
- Mandated by law or regulatory authorities
- Necessary for hospital operations under strict confidentiality agreements
- We do not disclose personal or medical data to third parties for marketing purposes.
We implement appropriate physical, technical, and administrative safeguards to protect your information from unauthorized access, loss, misuse, or disclosure.
Lifeline Family Hospital reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will take effect immediately.